Customer care center

Frequent questions

Over the course

The financial viability of the project has been enacted based on two variables: the contribution of resources by way of credit builder that its promoters have received and the commitments of regular contributions of money made by the Area Beneficiaries.
Effective Project Construction has the resources to maintain work schedules and delivery.
If customers delay payments the project may loose the cash flow necessary for the performance of work schedules and delivery.
The late payment of contributions to which the beneficiary is committed not only harms the Area Beneficiary but also to the other Area beneficiaries of the Project.
It is noteworthy that the late payment of fees generates against the Beneficiary and in favor of the Autonomous Equity, default interest at the maximum rate permitted by law.

Yes, this process is known as transfer of rights, and the procedure is required to fill the relevant documentation, which you will find in the Trust.
In addition, they must pay directly to the Trustee the value of legal minimum wage means tending to cover the costs of such transfer. However, it is important to clarify that the process can only be done with the approval of Management and each case is studied independently.

The reforms aim to bring the property acquired according to your personal tastes in terms of distribution and finishes. Needless to say, not all the reforms required by the buyer may be made on the property.

Each Area Beneficiary will be invited to several meetings during which the Management will explain in detail the possibilities, time, cost and payment of reforms that can be made on the property.
We must emphasize, once again, it is possible that some reforms requested by the purchaser can not be met by the project. In some cases they will have to be validated from the technical, architectural or economic point of view with Management or Architecture.

There is no obligation for the buyer to make reforms in his/her property with the professionals involved in the development of the Project.
As it is possible that the buyer decides to hire on their account and risk the reforms that he/she may want to apply to the new home. However in this case it is necessary to note some conditions:

  • The reforms performed by a third party may be initiated after the delivery of the property.
  • Because the property has to be delivered to complete satisfaction, the beginning process of reform by third parties which normally carries the cost of destroying the what is already built.
  • By being a reform carried out by a third party no one involved in the project meets or guarantees the work performed.

For two reasons:
First for safety reasons. There have been many experiences that showed that the security of the project decreased when third parties are not known by the developers. To avoid confusion and to allow developers to ensure the safety of the work and property of the Project only the contractors and acquaintances can enter.
Second, for reasons of legal liability. Building a real estate project is regarded as a risky activity and as such, developers are responsible for the damage that persons or goods suffer inside. That is why developers can ensure that all personnel (own or linked to any of its contractors) is covered by the social security system. However it cannot guarantee such a situation if, before the delivery of the work, the entry of people directly employed by the buyers were allowed.